Software Update Traps Owner’s Tesla in Alleyway

Jean Gilles
Jean Gilles 1 Min Read

When you think you’ve heard it all, a new story always pops up. Recently, a Tesla owner in Nova Scotia, Canada, ran into trouble after his car received an over-the-air update.

As reported by Electrek, the vehicle got stuck in the narrow alley between his house and a neighbor’s when a software update broke Tesla’s ‘Summon’ feature.

This feature had allowed Jamie, the owner, to move the car remotely in tight spots, but now it only shows error messages like ‘cannot find clear path to pin’ and ‘stopped due to unexpected error.’

Jamie tried reaching Tesla customer service three times, but they only suggested the usual ‘two-finger salute’ reset. They couldn’t help him go back to an older software version, which Tesla rarely allows.

He also contacted his local service center. To get there, he had to open the trunk and crawl through the car to the driver’s seat—quite a challenge with his sore back, making the situation even more frustrating.

This situation revealed a drawback of Tesla’s frequent updates: while they aim to improve the car, they can sometimes disable key features, leaving owners unable to control their vehicles fully.

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