Google is fighting back against a group of scammers who flooded Google Maps with thousands of fake business listings, tricking unsuspecting users. Imagine searching for a locksmith in an emergency and getting scammed – that’s what happened to a Texas resident, sparking Google’s investigation.
The lawsuit reveals a global network selling these fake profiles, targeting vulnerable people needing quick help, like towing or locksmith services. These scammers often overcharge or steal customer calls, leaving people with unexpected bills and stress.
Google’s General Counsel, Halimah DeLaine Prado, warns that these aren’t isolated incidents. They’re part of a widespread problem, where scammers use social media to spread their fake listings and reviews, eroding trust in Google Maps.
To protect users, Google advises caution: double-check website URLs and phone numbers, be wary of giving personal info for simple tasks, and never pay with gift cards or wire transfers.
Google understands the importance of trustworthy business listings and reviews. They’re suing to stop these scammers and will use any recovered funds to support anti-fraud efforts, showing their commitment to user safety.
Source: CBS News
